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You've seen it before. When you visit a brand new site in search of a item or service that you require, and without warning you're lost amid a sea of pop-ups, confusing text, and unclear directions. You don't know what you're trying to find and leave from the site without purchasing something, irritated and frustrated from the encounter.
It's not how you would like your clients to feel. Prioritizing customer service can to prevent this occurring on your sales page.
It's crucial to take into consideration User Experience (UX) when creating your sales page. UX encompasses every aspect of how a user interacts with the company, its services, and its products. It also includes how they feel regarding their experience on the site.
To help your customers benefit from your website and to make the most of their time on your page, design with them in mind. Here's how to do so:
1. Find out about Your People
Consider who might be interested in your offerings to them, and then focus on their needs. Are they knowledgeable regarding your products or services? Or should you provide some information on the home page? Do your clients require something you do not offer?and if so, are you expand your website's content in order to fulfill the need of the customers?
Request feedback from your clients when they have finished their shopping, and be receptive to the feedback they provide. It's never too early to know the moment a comment can give you a great idea to boost the sales of your business!
When you have a better understanding of your clients You can customize the sales page of your website to direct users to the products they require and eliminate any unnecessary content that hinders them from checking out.
2. It's Accessible
Accessibility is an important aspect of the current UX field, however, its popularity isn't the reason why you shouldn't design with it in mind. The ability to make your content accessible for people who have disabilities broadens your audience and tears down walls that otherwise would restrict access to the content.
Here are some suggestions to make your page's sales easy to access:
- Pick high-contrast text and background colors. If your site's background is white, you can use black text and reverse. Don't use color as the sole method to differentiate links- if you have a link that is red, and one green, someone who is colorblind might not be able to tell the distinction. Another method to distinguish hyperlinks is to use forms to help users navigate (ie: "Click the square button").
- You can add closed captions to your video or audio files. Although manually writing captions may not be the most fun task but it's vital for people with hearing impairments to include this option. It's good to know that there are AI tools that automatize captions for you, or you could hire a freelancer complete this for you.
- Do not use strobing lighting or quickly shifting brightness levels. These may negatively affect people with photosensitivity and people with epilepsy. Some websites should feel like dancing, however your sales page is not one of them.
Accessibility isn't a quick and easy remedy, and you'll want to be aware of it when you're creating something new for your sales pages. Check out the Web Accessibility Initiative to keep your website current in line with the most recent requirements.
3. Keep it consistent
Utilize the same words in reference to your items throughout your site, in order to prevent your customers from getting disoriented. Make sure you don't label the same product a pamphlet, instructional manual, a comprehensive non-fiction guidebook, and guidebook companion all on the same site. Make sure you stick to one brand name so people know what they're getting.
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If you've followed these suggestions, you're now ready to review your website's sales pages and make sure it meets your newly discovered UX guidelines!
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