Your customers could be able to pay you with cryptocurrency

Feb 17, 2023

It is crucial to understand your customer's perspective particularly at the moments of conversion, such as at the checkout. The most important aspect of having an effective checkout experience is to provide an easy, secure process for your customers to complete their payment with the option of payment they would like to pay with.

In this post will help you comprehending the process of processing a transaction from the perspective of your client's point perspective. With this knowledge you'll have the ability to spot ways to increase your conversion rate, offer help directly and also inform prospective customers and customers.

Crypto vocab check

It is possible to explore the numerous terms in this post. A brief description of the key terms:

Public key: Essentially all you require is information to send you cryptocurrency.

Public address The Public address is the hashed (basically smaller) version of the public key. It's the type of address you could give to someone looking transfer funds. Imagine it as being a Venmo username, or PayPal.me hyperlink. (e.g., 0x12B0aD31f483Cdf4741de8f5679A472E5fe3345G)

Keys that are not public allows the user to have access to the funds that are transferred to a public key. Private keys should not be divulged to another person.

Web3: Defined by AP Stylebook, Web3 is a catchall term for the prospect of a new stage of the internet driven by the cryptocurrency-related technology, blockchain.

Web3-based cryptocurrency wallet (crypto wallet): Stores public and private keys to facilitate blockchain transactions.

Seed phrases: A list composed of 12-24 random-generated words which provide access to a Web3 wallet. It can be utilized to get access to a cryptocurrency-based wallet. It is not recommended to be disclosed to any other party.

The wallet that is not custodial is owned by the user. their private keys and possess full access to their account through Wweb3. (e.g., Metamask, Trust Wallet. )

Custodial wallet: Private keys are possessed by third-party entities. (e.g., Coinbase, OpenNode. )

Peer-to-peer payments

You might be considering "Isn't one of the major advantages of cryptocurrency the fact they're peer-to peer and don't rely on services from third parties?"

Yes, it's feasible to obtain the funds of a client without the necessity of using the aid of an external or third-party tool.

It's not practical for the average person. You can't run an individual Node, generate the transactions with an command line and keep the private keys of their account. In addition, the majority of retailers are willing to pay a modest fee for transactions to give customers a low-friction service. They also save themselves much time and energy in reconciling payment to orders.

So, this article will focus on common e-commerce transactions using the products and services likely to be embraced by novice and intermediate customers.

A guide on how you can pay with cryptocurrency

From the viewpoint of a consumer There are three steps you should follow:

  1. You can access a fully-funded crypto wallet.
  2. Connect their bank accounts.
  3. Make the payment and you will receive an invoice.

The user experience you experience will depend on the processing processor used to process the transactions and wallets that are used. Let's run through some of the examples below and talk about what's happening at each step towards your client.

1. Get access to a fully-funded cryptocurrency wallet

There are many options to people who are searching for cryptocurrency wallets. Each one has its own unique attributes, features, and benefits, and also the ability to support different cryptocurrencies and chains as well as your payment experience.

Traditional digital wallets such as PayPal as well as CashApp have been able to accept payment via crypto. Industry-leading crypto exchanges like Coinbase, Crypto.com, and Binance offer their own applications that also function as payment wallets. There are also cryptocurrency-native wallets such as MetaMask, Rainbow, and numerous others. Do yourself a thorough research and figure out which will best suit your requirements.

When you've selected an account and put it in place, your next thing to do is to add a cryptocurrency to it so that you have an available amount to use. It is typically a simple process because most wallets offer the option of paying in-app.

What factors influence a purchaser's decision on what currency to choose?

This is a good topic! In most cases, it does not really matter, except for the charges which could be significant if you need to change currencies. A few crypto payment processors offer automatic exchange services which allow users to pay you in one currency and you receive it in another.

If this isn't feasible, some digital wallets can be used to exchange or swap their accounts in real-time, so when a user owns bitcoin (BTC) but would like to pay in Ethereum (ETH) then they're able to make that swap quickly. It is best to add to your wallet the amount you want to pay in, but it's not possible prior to deciding to make a purchase.

2. Check to see if their wallet is connected on your site

There are two primary ways that customers can connect their wallets to your site: QR code or browser wallet connection. The payment processors that process crypto payments may provide either or both as choices.

QR code

This method is ideal for those who own a crypto wallet installed as an application on their smartphone. If a person decides to pay with cryptocurrency, they'll get presented with an QR code which they are able to scan with an application within the application to access the crypto wallet they have.

Image illustrating how crypto payments are made via QR code. 
Image text:
Crypto app payment via QR code
1. Merchant provides a QR code at checkout.
2. Customer scans the QR code to review and authorize the transaction in their crypto app.
3. Merchant site confirms receipt and completes the purchase.
How to pay for crypto through QR codes.

The browser wallet is connected to your account

This is the ideal option for users who are able to access the crypto wallet through an extension to their browser on the web. When someone chooses this route they are prompted to sign up for their Web3 wallet using an icon. This allows the wallet to be opened in the browser and then asks for permission for connection.

Image illustrating how crypto payments are made via browser extension.
Image text:
Crypto wallet payment via browser extension
1. Merchant provides crypto payment options and browser wallet connection prompt.
2. Customer selects their browser wallet to review and authorize the transaction within the extension.
3. Merchant site confirms receipt and completes the purchase.
Paying for crypto through browser extensions.

3. Make the payment, and you will receive receipt.

Whichever method the customer chooses to make use of The wallet will give them prompts to guide them through making payment - either via the app or through the browser on the internet.

Once the payment is made, it may take some time (usually just a few seconds) until the payment is verified through the blockchain. At this point, the customer and you will be notified. When transactions are conducted directly through the blockchain, you could be both granted the blockchain transaction ID.

Then, that's it!

What are the crypto payment procedures? mean for retailers?

There's a significant difference between a customer who is already experienced with crypto and ready to go through a transaction opposed to someone who has had no knowledge of cryptocurrency before. Making the proper cryptocurrency wallet, funding it and understanding how to complete the transaction is all that hinder accessibility.

First crypto-based payments are expected to come from more experienced crypto users. Over time, this number will increase significantly. So, if your followers and clients have stated that they're interested in crypto then it might be worthwhile to refer them to reliable sources to help them understand the best way to be able to pay you in the manner that they'd like to.

Benefits of cryptocurrency payments to your customers

  1. People who own crypto want to utilize the crypto! It could be that they're an early investor, a great trader, or they get their money from crypto.
  2. It's more affordable for them to directly payments using crypto than paying exchange fees and charges for forex transactions in traditional payments. This is especially an issue for customers from countries that are not in the US.
  3. It is possible that they will not be able to use other payment methods.
  4. It is possible that they'd like to keep some transactions secret or separate from other financial transactions.
  5. A majority of people believe it's more relaxing and safer.
  6. They value being able to transact without paying fees to traditional financial service providers (i.e., they're ideologically-driven).
  7. There is no limit to daily payment amounts and this is especially true for high-cost, luxury things that could over-limit the daily basis of an account in the bank of the customer.
  8. The buyer is paying for a digitally native asset such as an NFT.

Customers' needs to be taken into consideration when you

It is evident that there's a wide range of options for payment using crypto, based on the customer experience. Here are some points to keep in mind while making a decision and using cryptocurrency methods of payment:

  1. How easy is it for your customers to pay? If so, with what cryptocurrency?
  2. Do you have clients who have to pay the costs of cryptocurrency networks in the direct manner? This can make it harder for them to pay when the cryptocurrency network is very full.
  3. Are you confident about the procedure of dispute resolution? It's crucial to be confident without the traditional options to pay or refund. Unhappy or angry customers are more likely to make complaints or post reviews that are negative.
  4. What time will the customers have to wait to receive confirmation of the order? Based on the system you're using to allow your customers to pay for purchases for their purchases it is possible that they will waiting longer than they normally would. Again, this is where the use of a payment partner could help, as they can often keep both fees and the time required to verify transactions to be as short as possible.
  5. Do they require education for consumers? The customers may want to know more about ways to pay using crypto. They also need advice regarding security, and ways to prevent fraudulent transactions.

Confidently help your customers embrace the future of payments

Merchants have the option of choosing crypto payment processing methods which are simple and easy to use. On the other hand, be experiencing a distinct transaction user experience.

There are millions of users who are eager, ready to pay with the crypto. Although crypto transactions become more and easier to use and simple, it is still essential for retailers to be aware of the experiences of their customers as well as the effects of their choices so that they can get the most of the opportunity for growth.

This post was first seen on here