The Export Procedure for Subscribers
STAKEHOLDERS
Internal
- Product Team and Payments
- CSM and Support
External
- Customer/Seller
- New Vendor
- The Present Payment Processors(Cards only)
Overview
If the customer's customer's changing of customers has occurred or they want to transfer the current subscriber to an New Vendor, we have transfer their subscriber details into our database before passing the token on to the directions from the New Vendor. The procedure typically takes 10 weeks.
RELIABILITY
Migrating active subscriber/subscription data from the system and handing over the existing tokens via our existing Payment Processors to the New Vendor. If the data is transferred through to the vendor, it's the Seller that is responsible for the cancellation of subscriptions through the System to ensure that there aren't from refunds due to mistakes that can lead to problems with complaints from customers.
Scope Scope
- The details of active subscribers will be transferred to the Seller.
- Collaboration with our current Pay Processor along with the seller of Seller's unique and revolutionary transfers tokens for payment.
- Transfers are only made for Credit Card tokens; due to regulations and compliance The company cannot transfer PayPal tokens.
PROCEDURE Procedure for HTML1
Subscriptions can be transferred by five steps:
- They'll send active subscribers and subscriber lists, dependent on the processor employed as well as the method employed to make payments.
- The Processor is required to issue an formal Notice of Intent (LOI) upon request from the processor. The LOI can be used to verify the transfer of token that is being transferred to the new vendor. LOI is distinct from Processor to Processor relative to Processor as well as Processor.
- Create a Connect the Seller account, new Vendor, and the current processor for token transfer.
2.a. Current Processors need to confirm the AOC together with any relevant PCI data to the new Vendor.
2.b. When the PCI Verification Processor has been completed PCI verification process has been completed after PCI verification Processor is done, we will inform the new provider with pertinent details about the next steps we need to be followed during the process of migration and the timeframes. It includes (but doesn't limit them to):
- A specific protocol that allows for the exchange and reception of tokens. It could also include the sharing of PGP keys (Public).
- Schema of the documentation that sellers must expect, as well as an appropriate mapping ( should include the attribute or key for tokens).
- The precise processes employed by processors to encode or encode data.
- Tokens will be dispersed through the Vendor in order to replace the Processor who is in operation.
- Seller is planning to terminate your existing subscription to ensure that there is no further costs.
Requirements
- New Vendor can support PCI compatible PCI completely.
- If you are issued PAN numbers, it is imperative to follow the security procedures that are laid out by the processor. The processor must follow the guidelines.
- Subscriptions must be transferred to the address at which they are transferable.
- The date of transfer has been set and it will be the end of the installment.
Responsibilities
- :
- Create new Sellers and Vendors by using the existing process.
- Send a letter of intent to every processor.
- The details of Shared information to subscribers that are actively. Information is split by Processor.
- Rebill references are shared they are utilized to give an identification for making the tokens accessible for mapping.
- Seller:
- Make contact with the new vendor's name and send evidence of quality of the product.
- Set Cancellation/Deactivation date on the subscriptions they wish to migrate off of the System.
- The Processor of the Present:
- Make contact with to your New Vendor and confirming compliance with the requirements.
- Request a Letter of Intent. Beginning to distribute tokens New Vendor.
- Collaborate in conjunction with New Vendor for data transfer and supply the schema that New Vendor.
- New Vendor:
- Connect to your processor.
- All documents must be provided as per the guidelines from the processor during the course of.
- Details about the schema are available within Processor as well as the Rebill Referent (Identifier) within .
- Distribute sample data from each Processor with the intention to verify the mapping of data is complete.
Risques
- Data security Data security: New Vendors as well as Seller are accountable for the security of data once they exit the system. The Seller has the responsibility to ensure that the all customer data is dealt with securely.
- Rebills: Sellers must to make sure that they can stop the subscription prior to being debited by the New Vendor, to avoid any double charging.
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