Synchronize Up to the Level Up feature to boost Member Communications Campaign Refinery for Members and Members - WordPress Members plugin to Membership Sites

Dec 21, 2023

Sync Up to Level Up Improve Communication with Members and Campaign Refinery

Title image showing blue and purple soundwaves merging together representing the  Member Campaign Refinery Integration

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Amp up your member communications with Member and Campaign Refinery! Each click can connect your users and witness an increase in engagement. Learn more about practical strategies and the best methods.

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Every interaction counted. It's as true on the site you have joined just like in a grocery store.

Your interaction with your members (and the frequency with which you interact with them in any way) is crucial to their trust, loyalty and involvement, as well as the likelihood that they'll decide to invest in more of your products and services.

After a customer sign-ups with an email address, there is an opportunity to be in the possibility of having a immediate contact with them as well as a great opportunity to grow that relationship and provide a better lifetime customer value.

Through the integration of this Membership Campaign Refinery integration You can tap into that potential using specific, personalized messages.

Find out how segmented advertising in emails helped one business get the 30 percent growth on sales during Black Friday. Black Friday campaign.

Furthermore, I'll give other scenarios that allow you to make use of an integration of your email with Member for more precise and efficient communication with members.

After reading this article by the end of this blog, you'll have the ability to use email segments to improve sales, updates and increase engagement of your members.

From the first click to a lasting impact you can orchestrate an experience that is full of learning and participation for all members. Make sure you're in tune, and start!

We're excited to introduce the Member Campaign Refinery Integration

 Member Campaign Refinery integration

The Mechanism, The Mechanics: Seamless Synchronization

At its core, this integration enables you to take your decision based on various member actions in the Member.

Here is a complete set of actions that may trigger an add or remove tag automation inside Campaign Refinery:

  • Additional Information: When a member joins a membership level or joins a level of membership.
  • deleted:When a member stops or doesn't pay for their membership level and is no longer able to access their protected content.
  • Non-cancelledWhen members rejoin the membership after having cancelled or following a successful Rebilling, following the annulled.
  • Expired: When a member's membership ends within the trial time or a one-time payment.
  • ExpiredWhen members join to renew their membership prior to the expiration date.

All of these scenarios could trigger specific automatizations. This is not only about observing the movement of individuals, but also reacting to these with the best manner which is feasible.

The Benefits: Precision and personalization

Target with dart in center

     What are these terms to the communication of Members? Precision. Personalization. Impact.

If you can segment your email recipients based on these automatically generated tags, your messages are closer to the core of your target audience. In addition to broadcasting messages, you're engaging in an exchange tailored to the individual's experience and needs.

Let's Get Set Up (It's simple!)

Active The Integration

Activating this integration is an opportunity to get a slice of. When you are on the WordPress dashboard, go to Member > Setup > Integrations Mail providers and Campaign Refinery.

Activae Campaign Refinery Integration

If the dialogue box pops up, you can click on the slider and allow Campaign Refinery.

Simply copy your Campaign Refinery API Key from your Campaign Refinery account and you're set! Two powerful tools at connecting and ready to take to take action!

Leveraging Tags: Automatic Engagement

This is where it becomes interesting. From Your Campaign Refinery account, you create tags that identify members by their behavior within the Members.

Campaign Refinery Tags

When they're registering for a new level, deactivating their subscription, or coming back after a hiatus, each action can be labeled with particular tags. This configuration allows for extremely focused and effective ways of communicating.

Imagine you have three members of the Member group: Bronze Silver and Gold. Set up 3 tags inside Campaign Refinery so that you can send emails to only individuals who match"Gold" "Gold" such as.

In this case, it's feasible to setup automated processes to automate add the bronze tag in Campaign Refinery when a member accepts at least the bronze level within your company, and then add the Silver tag when you accept them at your Silver level. And the list of possibilities goes on.

In the same way, you are able to automatically eliminatethese tags when a person decides to endtheir membership and end their membership.

In this case it is possible to includea newly created "Cancelled" tag inside Campaign Refinery to target these old members to create a campaign.

Future scenarios that we'll investigate in the near future.

The end result: focused communication

When these tags are in place The possibilities for communication are unlimited. There are no limits to what you can do. Members can be contacted by members who have just canceled by sending them messages specifically designed to get members back. You can also nudge the members at the bottom to encourage them to upgrade.

It's about engaging in a dialogue that is personal and relevant to the individual's personal experience.

"The Big Picture: Beyond the Click

The integration goes beyond an operational setup. It's an effective strategy to build relationships with your customers.

Stay tuned as we dig deeper into the ways you can utilize these features to not simply be able to communicate, but also interact with your members with a manner that really counts.

     Three ways to improve Member Communications Using Member and Campaign Refinery    

Now that we've set the scene with the Member and Campaign Refinery integration, let's explore ways to leverage this amazing combination to enhance the quality of your communications with members.

1. Promoting Upgrades for members at lower levels

Upgrade

Direct Method to Upgrade:

Make use of the system of tagging to differentiate members belonging to lowest tiers, such as "Bronze". Make and personalize the messages that highlight advantages that come with higher levels.

It is possible to present benefits that are exclusive to you, testimonials, or previews of the benefits "Silver" as well as "Gold" levels provide. It's all about creating an image of what's lacking which makes it irresistible.

Result-Driven Communication: Concentrate on the results and the experiences of ascending. Share the stories of success or case studies of people who've moved up and seen tangible advantages. This method transforms the abstract perks into tangible benefits, which will make the change more attractive.

2. Reengaging Members Who Cancel

Reengage

Targeted Reengagement Campaigns:

In the event that customers cancel their accounts, immediately mark them as "Cancelled" and launch an individualized reengagement program.

This program can be focused on their most likely reasons of quitting. It could offer special incentive to re-join or updating them with updates or new content which could rekindle their enthusiasm.

Personalized Follow-Ups:

Follow up with personalized communication to show appreciation and respect for their membership. Sometimes, a brief note to solicit feedback or offering assistance can be a way to open the doors to engage them again.

3. Cross-selling of products to purchasers

Cross sell

 Identifying Patterns of Purchase

A Process for Building Community not just a customer Base

Group of people engaging with one another in conversation.

Each approach goes above and beyond the traditional member communications. These strategies are about creating a sense of family in which every member is heard and appreciated.

Make sure you are providing information that really benefits them and increases their trust in your company and enhances their experience.

     The potential of email Segmentation Black Friday Case Study    

People sending and receiving emails on different devices

Check out how one brand knocked the ball right out of the park with its Black Friday campaign, boosting the sales of a whopping 30% through clever email segmentation. This story is a great picture of what you can expect when you get your communications with members just right.

Strategy Overview

The company was innovative and separated the customer base into four distinct segments which included former customers, current customers at lower levels, and top-tier customers. Each group was sent specific emails specifically designed for them and suited to their unique relationship with the company.

1. Non-Customers"Show and Tell"

For folks who hadn't bought the products they sell they provided a special red carpet. They spoke about the most attractive qualities of their products as well as glowing reviews from customers. It was the idea to convert interest into clicks and then clicks to sales.

The business also held a contest through their Raffle Press to increase engagement and to encourage sharing of the Black Friday offer.

2. Previous Customers: See the most recent news

Past customers got a nudge about all the cool new enhancements and features. The goal was to revive their enthusiasm and draw people back.

3. Existing Lower-Tiered Customers: Sweet Upgrade Deal

The company offered customers in lower tiers who could choose to upgrade to a more expensive plan at less than the price for renewing the existing plan. It was a clever move to demonstrate the importance of premium plans to clients.

4. The High-Tier Customer"More to Love"

For the loyal customers in the upper tier, the emphasis had been on cross-selling. The company recommended products which were an ideal match to existing items they already had. They also made sure the suggestions were of real benefit to their existing investments.

Results and Reflections

The targeted, thoughtful strategy led to a dramatic rise in sales. Engagement, sales, and conversions improved in all aspects. Each group felt like the company was speaking directly to them. It was a huge win in the world of marketing.

The Black Friday success story is an example of the power of ensuring your email's segmentation is perfect. The process involved in understanding the different needs of customers and communicating with them in their native language. This company's results were amazing.

Finalizing the Top of the Member Campaign Refinement to Make Awesome Member Communications

A hand reaching for a smiling face indicating a positive review.

Through this article, we've witnessed how the combination of Member and Campaign Refinery really steps up your communication with members, offering an innovative and effective method of connecting to your target audience.

Combining the powerful functionality of Member and the advanced email capabilities of Campaign Refinery, you have the potential to revolutionize your strategies for engaging members.

Important Takeaways

  • Customized Communication:With automated tagging and segmentation, it's possible to make sure that each message that you transmit is pertinent and personalized and deeply connects to each person's individual experience.
  • enhanced engagement by re-engagement with former customers and encouraging members to upgrade their membership or try new offerings the integration allows you to create important connections that will boost the retention and growth of your customers.
  • Measurable PerformanceThe successes of the examples, including those of the Black Friday campaign case study, demonstrate the tangible impact of well-executed, segmented communication strategies.

If you've got any ideas or tales to tell about communication with members, or you're interested in the potential contact us here. We're always looking for feedback suggestions from our readers!

And don't forget, to get more helpful info and suggestions regarding managing your membership site and marketing techniques you can join our blog. Stay tuned to us, stay up-to current and keep growing together.

Let's celebrate your accomplishment in building a vibrant active community!

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Recent Posts

"We've tried a couple of other membership tools that are included in packages that we've made a commitment to. However, there's nothing that will outdo Membership. There's certainly plenty of amazing features that people have constructed throughout time. However, when personalization is the goal If you're using WordPress it's impossible to do this. Of course, it's my bias however, we've earned millions of dollars using this software."

Tristan Truscott's Satori Method I've put Member to my top list of options for people. The new Member is an incredible package! The cost of Member can be a very attractive bargain.

Chris Lema LiquidWeb Member is integrated with tools I use today. They're also excited to collaborate on new software that's coming out. It's incredible how they accomplish this. If I was to purchase a membership-related plugin and now... to me I'd pick the one that is Member.

Adam Preiser WPCrafter

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