Release Notes, April 2023 Improved Subscription Reporting

Our notes on releases highlight the best of this month. They feature the latest features coming to the platform, so you'll have the ability to start using the latest features in your store. To read the complete release notes, check out our Changelog.

Subscription Dashboard Reporting Calculation Improvements

Formulating MRR and ARR

Over the last few years, upgrades and downgrades, and add-ons, were sometimes not documented or appropriately handled regarding reports on subscriptions. The issues were addressed and the calculations are now expected to become more accurate in the future.

What kind of changes can I be expecting to see in My Store?

If you are a heavy usage of downgrades, upgrades or other add-ons, you may see the MRR and ARR change slighty due to the updated calculation. The calculation is more accurate in comparison to reports from the past due to the changes that were identified. If you're still having questions we can be reached via [emailprotected] The calculations are much more precise than before with the fixes identified.

Historical Changes in MRR

Before this, it was a common usage to utilize that date to check on the date for cancellation prior to removing MRR contributions. It was unfortunate that it might have had the effect of altering the historical MRR value. To fix this, we've updated our study to include cancellations that occur on the day of cancellation , as well as to remove MRR contribution on that day.

Changes in the shape of an example

Take a look at an instance of an annual subscription which was activated in January 2023. It was cancelled in the month of May 2023, and it was deactivated the following month of December 2023. It is our prior MRR contribution amount that won't change until the date of December 2023. The calculation could change the MRR contribution amount for the period from May through December 2023.

For the current example when using the dates from the example above, this calculation will instantly take away the MRR contribution to the account, beginning at the end of the month of May in 2023. It is a reliable MRR change calculation.

What kind of changes can I expect to observe in My Store?

For some sellers, this may result in a rise in increasing the amount of cancellations, and a rise in the MRR of both customers and subscribers that are still active. If you're looking for more information about the report, please contact [email protected][email secured].

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