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From how clients can find your scheduler, and how they can book services with your company, you can find most frequently asked questions here. most common questions users have about getting started with Acuity Scheduling.

What can my clients do to schedule appointments with me?

The three main channels where clients can find the online scheduling tool, as well as schedule their own appointments with you.

Your website: Add the appointment scheduling block to your website to provide an all-in-one, seamless solution.

Your Acuity webpage: Modify your scheduling page URL in line with your business name. Share the link directly with clients.

Social media platforms: Integrate Acuity with Instagram to include Book buttons to the profile of your Instagram Business account.

How can I add an Acuity calendar on my site?

How can I share a direct hyperlink to my Acuity page with clients?

Acuity Scheduling empowers you to promote your services and availability anyplace clients may find your business. This gives you options beyond adding your calendar to your website alone.

The first and most efficient way to promote your appointment booking URL is to modify the URL to match your company's name as simply as possible. That way, you can easily share "[YourBusinessName].as.me" with current and prospective clients: as part of your email signature, outgoing voicemail, business cards, social media profiles, and virtually anywhere else you promote your business.

Additionally, you can integrate Email Campaigns into your all-in-one account. This will make it more easy to develop relationships with clients and send the links to your Acuity site or other services by email.

What can my clients do to make use of my online calendar to book for a meeting with me?

Through Acuity Scheduling clients can schedule, reschedule, or cancel their appointments by themselves. If they have discovered your scheduler via your website, by clicking an email link, or from a booking button on social media, you can provide the same simple scheduling experience for clients who self-book their appointments..

In order to schedule an appointment you, here are the five simple steps clients do:

Select the service they want to book

Pick a day and time from your real-time availability

Share their personal information and respond to any intake questions

Input their payment information (if you charge for appointments)

Make sure they are confirmed for their appointment.

Allowing clients to select the timing zone, choosing the option of a call or office visit, or others can save time and empower your clients to shape your services to meet their needs from the very start. After booking, clients will receive an automated, customizable confirmation email. After receiving that confirmation email, they'll be able to reschedule or cancel their appointment.

Can I book the services of clients?

Yes. Although many businesses benefit in letting customers make appointments on their own, there are some industries that prefer booking appointments for customers.

In this case, you and your staff can use the administrative backend of Acuity Scheduling to arrange the services of clients. Once you have that, you are able to manage schedule, change or cancelling process for customers as well as follow-up by contacting them with any charges applicable, refunds, or notification emails. Scheduling appointments with clients is the same like the self-scheduling of clients.