eCommerce Terms You Should Know to manage Your Digital Company
Marketing specialists are very adept in understanding jargons, aren't they? It's fun to talk about our KPIs, ROI, and margins. If we're talking about digital business which include fulfillment, processing, and other processing on the internet You'll require terms that are new that should be a part of your vocabulary so that you can keep abreast.
You don't just need to know the fundamentals of business and accounting it is also important to know about internet marketing, programming, and the terms used to convert in order to keep track of the progress of your company. If you're wondering "That's an awful lot of terms," that's exactly the scenario. But don't worry, we've compiled an online-commerce glossary which includes all the terms and concepts you need to understand to run the success of your online business.
A
Affiliate links A unique URL that has an affiliate's ID and username. Affiliate links can be used to monitor traffic directed to the website of a retailer.
Affiliate marketing A form of advertising based on the results that pay affiliates (also known as affiliates) per client, or client that is referred to through the affiliate's efforts to advertise.
Amazon Marketplace One of the largest and most well-known 3rd party eCommerce platform. The Amazon Marketplace Marketplace Amazon Marketplace will significantly increase the volume of your online store. Amazon will charge costs for each purchase made through the Marketplace. Additionally, they offer Fulfillment by Amazon where they handle the fulfillment processes to your company for an additional fee.
App programming interface (API)
Subroutines which include definitions, protocols and the tools that are used to create applications software. An API can be utilized to build a web-based operating system, hardware as well as the software library.
Authorization
The security system that checks whether a particular account in the payment system is able to hold enough cash for the completion of the transaction.
Authorized reseller
A licensed reseller who has a brand's approval or designation who has the ability to offer digital products directly to customers for the brand's account.
Average order value (AOV)
An individual's average price is the amount he spends during a typical trip to a business. The AOV can be determined by subdividing the number of clients who have made orders in the last year by the revenue total of the sales.
B
Office Back
An organization's business operations include the taxation of sales and VAT, and payment. In addition, it manages the processing of orders and payments online. Its entire system handles the back office operations of clients.
Blog
Blogs are an online publication which contains information relevant to the marketplace. Blog is the result from "web" and "log." The blog should make up a significant part of your online store. A majority of online stores have a blog feature, which means you can draw traffic and hyperlinks to your store.
The bounce rate
The percentage of users who quit the site just one page.
Bundling
Marketing is a concept where the business offers a range of related items or services, and provides packages of these products or services, often for a discounted cost.
Businesses to businesses (B2B)
Business-to business refers to transactions that are performed between businesses and people rather than between companies. customers.
Business to consumer (B2C)
It's a transaction or business carried out by a company directly in addition to the clients who are consumers of the item or service.
C
CTA (CTA)
Marketing is the term used to describe a method of communication , which is the act of delivering an instruction delivered to a target group to convince them to immediately take action. Examples include "visit right now," ,""" "learn more,"" "sign for a newsletter"" as well as "subscribe."
Capture
The process of collecting funds from a transaction process when it has been approved.
Chargeback
Credit card companies will pay a merchant back the loss incurred due to the fraudulent or undisputed purchase.
CMS, a content management system (CMS)
Computer-based software allows creating and editing digital media. The majority of the time, the software supports multiple users in a group.
Conversion
The term refers to a particular procedure which a customer can take. A website customer can complete the form to download an eBook after which, by clicking"Download", they are able to download the eBook "Download" button, they are converted to being the lead. "Conversion" is the process of changing an individual lead into a lead "conversion" may be applied to the person who has become a client.
Rates of conversion
The proportion of people who come to the site that turn to customers.
Cookie
A small and tiny file saved within a laptop computer or smartphone user to serve as a storage device for information about user's interactions with a particular site.
credit card
A credit card used by consumers (cardholders) to serve the function of enabling the cardholder to make payments to the seller for goods and services, and according to the agreement the customer has with the card issuer to make payments in the amounts they pay in addition to any other charges that are agreed on.
Cross-sell
Selling an item or service that is new to a client who is already one of the customers. It is crucial that the new product or service is able to increase what the purchaser gets from the business.
Currency
The term "currency" refers to the type of currency which is employed to purchase goods as well as services (monetary units) utilized in daily life specifically in the nation. They include US dollars, British pounds, Australian dollars and European Euros.
Cost of acquisition for the buyer (CAC)
The idea is growing in popularity due to the rise in Internet businesses and online marketing campaigns that are observed. It is the process of convincing a prospective customer to buy an item or provide the service.
CRM or customer relations management (CRM)
The CRM program allows companies to monitor their relationship with clients who are both current and potential. It stores important information along with information on every individual user, including details about contact numbers, accounts, leads, and sales opportunities all in one location.
D
Dashboard
A user interface. The dashboard gives brief explanations of the most important indicators of performance which are related to an objective or business plan. Dashboards typically appear on websites that are tied to a database, which permits the report to continually and often up-to-date.
eCommerce digital
A type of e-commerce utilized by an organization that provides and sells items online. It is primarily concerned with the sale of electronic products.
Digital media
Technology and Content. This refers to all media that are encoded in machine-readable formats. Digital media can be made or watched, modified, and stored in digital electronic devices.
Directories
A web-based catalog of Web sitesthat includes web stores.
Discount
Cost reduction of services and goods. The company lowers the price of its product or service by a certain dollar quantity or percent.
Domain name
The address forms the basis of the webpage. For example, www.myshop.com.
Dunning management
The ability of a recurring billing system to manage the process and communications associated with expiring installments, payments that fail or renewals. The system includes Dunning Management tools that help customers automatically be informed of problems with payments that occur regularly.
E
Ecommerce
It's a method of the purchase or sale of products or services via the Internet. It encompasses mobile commerce, electronic funds transfer as well as online transaction processing, electronic data exchanges, the management of inventory systems , and an automated system to collect data.
F
It allows global subscriptions and the payment of hundreds of businesses that are software-related all over the world. Our online-commerce platform, from beginning until the very end was designed for companies that sell content, software or apps over the web.
Fulfillment
It's the satisfaction of the demand or necessity. For instance, a platform handles the delivery of software, digital content as well as other content. for the purchaser for the vendor's behalf.
G
General Data Protection Regulation (GDPR)
A brand new EU law has replaced the law of 1995 EU Data Protection Directive (DPD) in order to increase privacy and security for personal data for EU citizens. The new regulation requires businesses and organizations to adhere to certain rules concerning the gathering and use of personal information.
Google Analytics
Analytics is the industry standard, Google Analytics is a program that's free to link onto your site and track the number of visitors who visit your website in addition to the interactions between them and funnels and objectives. Google Analytics provides invaluable insights on your website and serves as the foundation to establish strategies for growth.
Google Keyword Tool
A free keyword suggestion tool which uses information taken from Google result pages. Google searches are used to recommend the most relevant keyword suggestions to a specific URL or subject.
Google Trends
Instrument which displays the amount of time the keyword or term is frequently searched by Google. It allows marketers to easily assess the effectiveness of keywords and phrases. The report also shows from where searches begin and the number of searches over the period of time.
Google Webmaster Tools
One of the most effective ways to communicate with Google as the owner of your site, Google Webmaster Tools gives the evaluation of your website along with the Google position through Google for you to modify and improve the performance of your website for better results.
Gross Value of the transaction (GTV)
The word refers to the entire quantity of sales that could be transacted through the website. It is the sum of the costs incurred by customers within the timeframe specified.
H
Hyper Text Markup Language (HTML)
Markup is a markup language that is used for the construction of web pages and web applications.
I
Integration
The phrase "typically" refers to the method through which two different programs, systems, and etc. can be linked such that the data from the two systems becomes part of the larger system.
Internet of things (IoT)
Physical device networks include cars, household appliances, along with other household appliances comprised of electronic components such as actuators, sensors, software as well as other types of connectivity that allow the objects to be connected and share data.
J
JavaScript
A programming language specifically designed for computers that uses object-oriented programming commonly used to create interactive web-based effects for browsers.
JavaScript Object Notation (JSON)
A lightweight data-interchange format. It's constructed on a subset that is part of JavaScript programming language.
K
Key Performance Indicators (KPI)
It is the measurement of a number that demonstrates the efficiency of an organisation in meeting its business goals.
L
Page of the landing
A website page shown when a hyperlink is clicked for a pay-per-click ad an emailor specific URLs that are displayed as an offline advertisement. The landing pages contain content that is directly related to the page that which the clicker clicked.
Lifetime value of a client (LCV/CAC)
The estimate of net profits is due to overall future relationships with the client.
Limited Liability Company (LLC)
An organizational structure that ensures that employees do not have personal responsibility in the event of a company's debts or obligations.
Tail Tail
Chris Anderson's opinion that online and traditional markets tend to be geared towards particularties, and are not geared towards mainstream general-appeal things.
M
Margin
The difference between an product or service's price of sale and its price of manufacturing or to the ratio between the company's revenues and expenditures.
Marketing Automation Platform (MAP)
Technologies and programs that help marketing departments and businesses to improve their marketing through various online channels and also make it easier to complete routine tasks.
Merchant
The person or the business that sells goods or services. Online merchants are online-based vendor is any business that sells goods or services solely on the Internet.
Merchant Account
A bank account that permits firms to accept payment by credit or debit cards.
Micro-payment
A type of transaction which involves the exchange of a tiny sum of money to something that is available on the web, such as downloading an app, a service or internet-connected content.
Microservices
An approach to software development A variant that uses the services-oriented (SOA) design style, which creates an application as an array of loosely linked services.
Multi-Channel Ecommerce
It's the act of providing goods or services through various options and methods, such as online and mobile.
N
Net Profit
Actual profit, after work-related expenses that isn't part of the computation of gross profit was made.
Niche
A small, distinct market segment.
O
Organic
Search results that appear according to their relevancy to the question and not results that are paid for that show up because the site's owner has purchased an advertisement through an outside party or paid for the privilege of being highlighted.
Outsource
Third party companies can handle specific aspects or the operations of your business on your behalf. It is an excellent option to handle everything from website design , to fulfillment and logistics.
Overhead
They are costs which continue to be incurred with managing an enterprise.
P
PageRank
Google's Page Ranking System that emphasizes the importance of hyperlinks for determining the quality of a web page.
Payment
A process of paying an individual or something as well as to be paid or be paid. Amount that is payable or due.
Payment Card Industry compliance (PCI)
Security standards are designed to make certain that any business that takes, process the store, or retailer credit card information keeps their data secure.
Payment gateway
Merchant service is provided by an application service provider that lets you use debit or credit card processing to companies that are digital like online retailers, bricks and clicks, or traditional brick and mortar.
Payment processor
The company is usually a third party who is appointed by a retailer to oversee the transactions made through different channels such as credit cards and debit cards that merchants use to acquire banks.
PayPal
The world's most prestigious high-rated, highly-rated processing firm for payment processing. It is the best selection for the overwhelming majority of consumers who pay with credit cards.
Pay Per Click (PPC)
Online advertising is a type that allows you to make a bid in order to get highly specific visitors. Pay online for every session on your site instead of having to pay for impressions or other metrics.
Plugin
A computer component that performs a particular function to an existing program. When a program can support plugins, they allow modification.
Point-of-sale (POS)
A sale or transaction made between a store and the customer when a product is bought typically using an electronic point of sale to conclude the transaction.
Q
Quantitative Metrics
The information is presented in terms of numbers, for instance, visits, click-through-rates and the length of time spent on the website.
Quantitative Metrics
The information that is used to evaluate the effectiveness of a relationship with a client which could be considered to be subjective. They typically are based by analyzing customer feedback, interviews, as well as surveys. The data is then integrated into an overall score which is used to determine whether the campaign is effective. campaign.
R
Recurring bill
If a business is able to automatically charge the card holder with a certain amount of goods or services, they will be charged on a set programme.
Return On Investment (ROI)
The ratio between the net profit to the expense of an investment that results from the investment in a resource.
Revenue
The amount that an enterprise is actually earning through its normal commercial activities, such as selling goods and services to their customers.
Roadmap
Strategic plans which establish the desired goals or objectives and the primary actions or steps required for the achievement of the goal. Additionally, they serve as a way of communicating as well as documents which explain the reasoning for the goals and the plans.
S
Search Engine Marketing (SEM)
Marketing online that improves the visibility of a site's web page on the search engine results page (SERP). This is achieved through making your site more efficient with strategies for improving the indexing of websites, as well as by paying for the use of paid search advertisements.
Google Engine Optimization (SEO)
The procedure of making your website as well as making links is done in an SEO-friendly method to ensure that your website gets the highest possible rank in relevant SERPs.
Search Engine Results Page (SERP)
The development of a webpage is done by searching for certain terms through Google. SEO refers to the method to move a website up the list of results. This means that your site can be seen from the first page . or as close as possible.
Social Media
There are a variety of social media websites via which businesses can reach out to viewers through advertisements or a complete social media strategy. Facebook, Twitter, Google Plus, Instagram, Pinterest among others are examples of platforms for social media.
Social Media Marketing
The term "social media marketing" can be used to refer to Internet marketing that promotes products or services through social media. In addition, it's often described as internet-based word-of-mouth marketing.
Software Development Kit (SDK)
An assortment of development tools which allow the development of software applications using the specific software package software framework or hardware platform.
Shopping Cart
The site visitors can pick things they'd prefer to purchase.
Software
The operating software and other information that computers use.
software as a service (SaaS)
The delivery and licensing model where software licenses software through a subscription model which is hosted centrally. It is typically accessible by a user via the web browser. Sometimes, it's known as web-based software, also known as on-demand software and hosted software.
Split Testing (A/B Testing)
Models for testing that permit marketers to simultaneously evaluate two different aspects (often labeled"A" in addition to as "B) with the aim to discover which variation of the page's contents, ads or design yields the best results.
Subscription
This is access to a specific item or service during the time specified.
T
Traffic
The quantity of visitors who come your site from diverse sources. This is known by the "input" part of the equation of e-commerce. An increase in traffic typically results in higher sales which is similar to the customers who walk into brick and mortar stores.
Transaction
A situation where you are buying or selling a good or service.
U
Usability
It is the ease and effectiveness of visitors' ability to interact or use your site. It is essential to the high-quality of your user experience , and also your conversion percentage. Similar principles apply for users' experiences on mobile phones or tablets.
User interface (UI)
The method that allows a person and computer system communicate specifically, using input devices and software.
Upselling
A method of selling that can be used to convince the buyer to invest more money when they buy upgrade, similar product or service.
User experience
What experience a user using a product, like apps or websites, has to computers, can be characterized by.
V
Tax on value-added (VAT)
Value-added taxis, often known in specific countries as a services and goods tax, is the most commonly used tax that is collected gradually dependent on the growth in the value of the item or service at each stage in the manufacturing process, or distribution.
Vendor
A person or company which is part of the supply chain, provides products as well as services to consumers as well as businesses. "Vendor" is a term used to describe a person or company "vendor" can be described as the individual who is paid for items that are provided from the firm that manufactures the item itself.
Vertical
An industry sector comprised of companies that are similar to each other along with customers.
W
WordPress
An open and free-of-cost program for managing content, which is developed with PHP together with MySQL. To function, WordPress has to be placed on a website server. This could be included in the Internet hosting service or an individual network host by itself.
WP Engine
A leader in the field of web hosting in the controlled WordPress hosts category.
There's a good chance that you'll need to refer to the Glossary ... often and frequently ... often and frequently. Bookmark it on your browser of choice so that it's simple to locate all of the most important words in online commerce. Your accountant as well as your affiliates will be thankful I can assure you that.
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