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Customers have the option of speaking with us at our assistance desk frequently. they have questions, such as "How do I change the membership of a group to other plans? " or "Where can I get an overview of spaces available to all members of individual plans? " We'll have the ability to address these inquiries (and any other queries!) by providing these brief updates.

Do you need to alter your plans? No issue!

If you're an existing subscriber and want to upgrade their plan and obtain subscriber access for your group, you can move from one plan to a group-based one or switch between a group plan and one which is more suitable with no hassle with the tools you have at hand! Learn more -

It's easy to swap groups' managers

It is common for employees to leave of their jobs or change jobs, which is why we've made it much easier for group managers to be transferred to employees of yours and in addition to those you already have. Find out more

Group managers can manage the subscription without a seats

It's easy to block members from using seats (and receiving benefits as an affiliate) using a different subscription-level setting. Find out more

Reduced friction associated with paid external subscriptions.

The settings are now set for auto-renew. This will help in maintaining expectations about subscriptions from external sources. Learn more -

Easy access to Manage Members page. Manage Members page

You can check seat availability and seat usage at a glance

We've simplified it to help you comprehend the process of group membership at a glance. Also, you can view your seat usage report.

We're curious to know how these changes could help in order to lessen the burden off your shoulders! If you have questions concerning the changes made, contact us at the Help Desk. We'll be more than happy to help you.

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