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Aug 18, 2022
Product update
Photo by Markus Winkler on Unsplash.

When we talk to customers at the help desk they often ask questions like, "How can I change a group's membership to another subscription?" or "Where do I find an overview of seats-in-use for all subscriptions on the group subscription?" We're answering these queries (and many more!) through these six handy changes.

Are you changing your plans? No issue!

Individual members looking to upgrade and gain subscription access for the group, we've made it simple to transfer from a single plan to a group one, or from one group plan to an alternative without any hassle from your part! Learn more -

Change plans

It's easy to swap manager groups.

It's normal for people to leave companies or change their roles so we've made it easier to change group managers for you as well as the members you have. Find out more

Promote manager

Managers of groups can control the subscription, without having to use a seat

Easily exclude a group manager from taking up seats (and receiving benefits as a member) using a different subscription-level setting. Find out more

Group manager is also a member

Eliminate friction with externally paid subscriptions

Now you have complete control on auto-renew that will allow you to manage expectations around subscriptions paid via external payment. Learn more -

Control auto-renew status

Easy access to the Manage Members page

Check seat utilization from a single click

We've made it simpler to help you understand how your group's subscriptions at a glance. You can also see your seat usage overview.

Track usage

We're looking forward to hearing how these updates lighten your load! If you have any questions about these updates, contact us at our Help Desk. We'll be happy to help.