Analytics: The most important metrics you need to grow

Feb 3, 2023

Understanding and analyzing your store's efficiency is vital to expansion, and the further you expand and expand, the more crucial it gets. While hearing "analytics" might make you want to put your head into the sand, it doesn't need to be difficult andboring!

The Analytics dashboard gives you all important metrics you require and presents them in a visually pleasing, easily-to-understand manner.

This is a summary that you could go through the full explanation in order to find out more about the method of calculating data as well as how to modify the reports.

Getting around: the key elements of Analytics

The dashboard for Analytics comprises three components three parts: Charts, Performance along with the Leaderboard.          FLBZWRduDRmLXjaciYfp

Its Performance section gives a quick overview of your company's performance over a specific time frame when compared with a prior period. The default setting is to display the performance of your business over a month, which means you can immediately see if you are making more revenue than you did in the previous month. You can however choose to show data from last week, quarter, or even the entire year.

The Charts section gives more specifics regarding the time period you've chosen which can help you understand more about your store's performance.

chart showing net sales

It's possible to choose to exhibit:

  • Total Sales
  • Net Sales
  • Orders
  • Average Order Value
  • Things Solved
  • Returns
  • Discounted Prices on Orders
  • Gross Discounted Amount
  • Total Tax
  • Taxes for the order
  • Shipping Tax
  • Shipping
  • Downloads
  • Gross Sales
chart showing orders

To show the most pertinent details for your store, click to the right side of "Charts." You can select between line and bar graphs. You can also click the three dots to turn particular reports off or turn them on.

By clicking on any chart, you will give more information. For instance, if you choose the orders charts, then you'll get a more comprehensive overview of sales across different points during the time that you choose. You can also see a list of the total sales, and you'll also be able to download the data as a CSV data file.

The final component of the dashboard will be the Leaderboard where you can see your most popular product categories as well as the categories.

Utilizing performance and chart information to boost the efficiency of your store

The most significant reports differ depending on the company you work for, however allow us to look over some typical reports, and think about how you could do with the data to get useful information.

Total sales

Sales drive your shop and even though they might not correlate with profitability however, they can be a useful method of measuring the success of your business. First, check your total sales in an individual month against identical month of the previous year. Within the Performance section, below each metric there is an orange or red box that has the percent. Be sure to turn the box green.

If you want to see a peek at the long-term trends, change the time period. If you've not looked into analysis of data before and you're tempted by a box with a color which is now red. It's possible to think that you're not doing enough. But if you select the time period that begins at the start each year you might find that you've grown but it's the slowest month.

The longer the time period is, the more important the information is. For instance, suppose you've had your business in operation for at least five years, and at the beginning of January, you hired an additional marketing manager. If you select a date going back five years and you'll be able to determine whether the new manager's actions are having an impact on sales.

Why is the date range so important? If you look only at one month that is difficult to complete, you'll be in a position to see that the marketing director hasn't helped. But, when you examine the entire history of the past five years, you can see that sales are decreasing year-after-year. A person hired is actually able to reverse the trend.

Average order value

It's much easier to keep existing customers in chasing new ones. If you're trying to boost revenue with no new customers, you'll need to increase the amount of your purchases or frequency.

Also, look at a larger date range to see the extent to which your average purchase value is growing or shrinking over the years. What changes could account to the difference?

Returns

Returns are a quick measure of satisfaction with the product. If customers aren't happy and return the product, do not purchase again, or don't leave reviews (or more importantly, write review that are negative).

Perhaps you've recently switched providers. You've seen your margins improve as a result and it's all good. But, the return rates have increased by one third following your partnership. You'll need to look at the situation and determine the margins that improve can be worth the price in terms of return and losing loyal and repeat customers.

Similar to change in the return policy. The option of a no-hassle return can boost customer confidence and help increase sales. If the expense for handling returns rises to an excessive amount, it may hurt the bottom line of your business.

It can also help with the prediction of the in the future results. Are you planning a huge cyber week sales in the coming days? A sudden flurry of sales may negatively affect your cash flow. If you look back at the sales of last year, you might realize that the anticipated returns would be 15% above typical.

Discounted orders and discounted net amount

Two articles that reveal the tale of how customers behave in addition to the impact coupons have on your store.

Coupons and discounts are effective ways to motivate buyers to buy. However, they are also a danger in the event that shoppers are forced to utilize them or misuse coupons and discounts. This guide will aid you in determining the difference between the two.

Are people redeeming substantially more coupons than this year? There could be cause for concern or completely acceptable. Check the chart to see if there are certain times that show a high peak. If a few days generate the bulk of sales, what might be reasons for this? A promotional email code or a flash sale could be legitimate reasons.

Take a look at a more long period to see if you're increasingly issuing discounts. Think about whether this could cause the occurrence of coupon fatigue. It happens when people do not want coupons because they've gone through so many.

Discounted orders have increased every month by 10% over the last two years? Maybe you're concerned, but it is important to compare this with the orders data. If the number of orders increase at approximately the same rate, there has been no change.

     It's not the entire list of available reports. Go through the complete list above to find the most current reports to your business!

Leaderboard

The final section of the Analytics dashboard is just as impressive. The Analytics dashboard has four leaderboards:

1. The Top Customer, Top Clients, Total Spend

Being able to determine who your top clients are can transform your eCommerce business completely. There are three ways you can make the most out the information you have gathered:

The first is to be sure to reward the customers! Customers who are loyal can be tough to find and marketing can be expensive If you can find someone who's truly passionate in your company You'll want to retain them forever. Gift them with a unique gift, give them access to exclusive products, or give them special discount.

In addition, you can profit from the comments from your customers who are loyal to you. Contact them via an email survey and ask what they like about the shop, and what you can do to improve it.

The metric can be a further indication of your store's health. In the majority of cases, your most loyal customer's spending will not be more than the middle of the pack. Why? If just a handful of customers up the majority of your revenues and you lose oneof them, this could have an effect. An increase in the number of customers paying the same amount will result in a greater level of financial security.

One caveat to consider: If you expand the time period to more than a year , and every customer you have spend the same amount It could indicate that you don't have any regular customers. Find ways to encourage shoppers to return again and frequently.

2. Top Coupons, Number of Orders

Which of the campaigns was most effective this quarter? Do you know if coupon codes are floating around on the internet or have they been misused? It is easy to answer these questions through the leaderboard.

If you're finding it difficult to decide the kind of campaign that you ought to be running, you can broaden the date range in order to pinpoint your top winners. What do the most effective coupons have in most common?

Utilize this info to become an expert promoter.

3. The top Categories The Top Categories, also known as the Items Sold

top categories - items sold section in the leaderboard

Check out the types of things that perform best. Change the dates to study patterns and find out if certain kinds of items perform better during different seasons. Maybe last year your top category was earrings. This year, however, earrings are at lower levels of the range. Why is this trend sluggish? Also, what else you can make to boost the sales on your earring?

4. Top Products, Items Sold

Similar to categories, you can quickly find your most successful products and identify trends to continue the growth. If you're selling seasonal products and can use the data from last year's year to decide on the product that will be successful this year. You can spot products that are performing poorly when a market generally is at the lowest. What are the lessons you can learn from the success of this product that can improve the overall quality of its category?

Data that's powerful, and simplified to the expansion

Analytics dashboard Analytics dashboard was designed by eCommerce professionals, using the input of shop owners which offer everything from consumer goods as in addition to professional and skilled solutions. This dashboard was designed for the purpose of providing the user with a brief review of data that can aid in the growth of the business.

Take note of the most crucial indicators for your company . Keep reviewing the data in order to maximize your achievements. It is not necessary to be an expert in data science -- simply start!

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